Last change: June 14, 2025
Identity: Sequência Venerável, Unipessoal LDA ("Beetis.io")
Postal Address: Rua dos Lusíadas, no 5, 2G, Alcântara, Lisboa, 1300-365
E-mail: support@beetis.io
Beetis.io is a mobile App to control and monitor vital information and measurements of diabetics.
This Privacy Policy stablishes how Beetis.io will collect, use, process and transfer any personal data provided by the users or gathered while the App is being used.
The capitalized terms in this Policy shall be construed in accordance with the definitions thereof specified in para. 2 of the User Agreement (Offer) at following address: beetis.io/oferta.
Beetis.io processes Users personal data in order to provide its services and according to this Privacy Policy. This Privacy Policy can be changed and modified at any moment so its User’s obligation to review it before downloading the App or providing any personal data. By downloading the App or by submiting any personal data to Beetis.io the User accepts this Privacy Policy.
This Privacy Policy is summited to REGULATION (EU) 2016/679, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and to Portuguese Law 58/2019 of August 8th on the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Beetis.io may obtain personal data if you are a user of our App or have merely shown an interest in our company through one of the forms available on our website or trough are social accounts. If authorized by the users, the Observers can fill information about the Primary users.
If you are a user of our App, and only where you give us authorisation to do so, we may also process the data provided from the mobile device on which you use the App (geographic location, time zone, IP address, etc.). We can also use user’s data, with its consent, in order to understand their behaviour an how they use our services.
Our services are not available to minors under the age of 13.
Primary Users: the personal data gathered when you register with our App will only be used to permit its use. In addition, where you have given authorisation to do so, we may use the data and information generated when using the App to offer you products and services from Beetis.io that suit your tastes or preferences.
Observers: the personal data from Observers will be only used to permit the use of the App.
Website contact form: the personal data gathered from this form will only be used to deal with the enquiries made.
The data you provide in order to be able to use our App will be processed by Beetis.io, provided that you do not expressly request cancellation of the services. Beetis.io can take measure in order to cancel users accounts for security purposes or/and in case of inactivity of such accounts.
Should you subscribe one of our payment plans, your personal data will be kept to cover our accounting and tax liabilities, along with any others arising from the sale of consumer goods.
Where you have given us authorisation to send you promotions from Beetis.io in line with your preferences, we will process this data until you revoke or withdraw your consent.
The legal grounds for being able to process your personal data for use of the App and web or to send promotions based on your consumer habits will be your consent.
If you have subscribed a payment plan available at Beetis.io, the legal grounds for processing will be compliance with the contractual relationship.
Beetis.io will never transfer your personal data to third parties, except where there is a law that compels us to do so.
In case the Users logs to the services using it social accounts (Gmail, Facebbok or Apple) it implies that he/she agrees with the privacy policies and terms of use of such providers and that he/she agrees that Beetis.io might gain access to certain personal data to facilitate and permit the login.
Nevertheless if you as a User of the App grant access to a Observer of your personal information, the Observer will be able to see all your information and even, store and transfer your anonymized data to third parties.
Beetis.io has the right to collect, store and transfer to third parties the generalized and depersonalized statistics on the basis of the set of Metrics entered by the Users and Observers.
Non foreseen.
Beetis.io has taken proper measures to ensure the confidentiality and security of User’s data, even though storage of personal information on the internet has intrinsic risks. In case of being aware of a data breach that might lead to a prejudice to the Users, Beetis.io will diligently inform them with the sufficient information in order to minimize or even eliminate the risk.
Beetis.io encrypts all sensitive data stored locally on the user’s device (including email address, medical metrics, comments, reminder texts, and more). Encryption is performed using a modern cryptographic algorithm, and the keys are securely protected within the device’s system storage. Access to this data is only possible through the app interface and is not available to third-party services.
Data transmission between the app and Beetis servers is carried out over the secure HTTPS protocol. This complies with international standards for secure data transfer and prevents unauthorized access during communication.
If the User grants access to his data to Observers, they will be the unique responsible for the use of this data, since Beetis.io does not control how the Observer process User’s data once accessed by them. Any transfer, disclose or process of data by the Observer will be at its own risk.
Identification data (nickname)
Contact Data (e-mail)
Health Data (glucose levels, hypo- and hyperglycemia levels, insulin name, type, dose and injection fact, insulin pumps, weight, blood pressure, heart rate, carbs and calories consumed, medicines prescribed, HbA1c, level of kenotes, sickness, menstrual cycle, insulin-to-carbs ratio, insulin sensitivity factor, active insulin, free comments)
Consumer habits (physical activity, level of stress, sleeping habits)
Non explicit geographic location
IP address
Country and currency from the App distribution platforms: Google Play Store, Apple App Store, Huawei App Gallery Connect
Special tokens, required for authentication and push-notifications
Technical cookies for the website
Identification data (nickname)
Contact data (e-mail)
Non explicit geographic location
IP address
Country and currency from the App distribution platforms: Google Play Store, Apple App Store, Huawei App Gallery Connect
Special tokens, required for authentication and push-notifications
Technical cookies for the website
You are entitled to:
Withdraw your consent for the processing of your data
Access the personal data
Rectify the personal data
Erase the personal data
File a claim or a petition for the protection of your rights with the Comissão Nacional de Proteção de Dados (CNPD)
Be informed of any security incident that might affect your rights
Restrict processing of the personal data
Data portability
The User has the right to exercise any of there rights, including the deletion of all data associated with his/her account, by sending an email to support@beetis.io from the email, registered in the app.